Return & Refund Policy

Thanks for enrolling for a course / buying the book / booking a PTE voucher at www.pte-online.com or booking your test.

If you are not entirely satisfied with your enrolment/purchase, we're here to help.
Returns

Since it is online material, it cannot be returned or reused, however, please let us know within 24 hours of the receipt of the material through an e-mail mentioning the reasons for seeking a refund, we shall then initiate refund mentioned below in this policy.

Refunds

Once we receive your request for the refund along with the reasons for the same within the stipulated time, we will notify you that we have received request and shall subsequently notify you on the status of your refund after going through the reasons for seeking the refund.

If your return is approved, we will initiate a refund to your credit card (or original method of payment).

You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non­refundable.

If you receive a refund, the cost of return shipping will be deducted from your refund.

Non- Refundable/ Non- returnable Products / Services:

Certain Products / Services such as online classes, PTE voucher are non- returnable and Non Refundable : such products and services cannot be claimed under this refund / return policy.

Contact Us

If you have any questions on how to return your item to us, contact us.

Email id here: training@pte-online.com

Contact Number here : +91-9810294164

Postal Address : No.1, Sector—42, Golf Course Road, Gurgaon. India